About this opening
Marina Home is hiring a Sales Executive for its Dubai showroom in luxury home retail. The role is built around personal, high-touch customer service: understanding what each client needs, showing real product and brand knowledge, and building the long-term relationships that bring high-value customers back.
What the role involves
- Achieve and exceed individual and store sales targets while delivering exceptional customer service
- Engage customers through consultative selling, understanding their lifestyle, preferences and purchase intent, and find upselling and cross-selling opportunities
- Build strong rapport and long-term relationships with high-value and repeat customers, and follow up by phone, WhatsApp or email for repeat business and after-sales support
- Demonstrate strong product knowledge and storytelling around craftsmanship, product design and brand heritage, and improve conversion with walk-in and appointment customers
- Handle accurate POS transactions, billing and payments, and manage returns, exchanges and service requests to luxury service standards
- Replenish stock, run regular stock checks and report discrepancies, keep visual merchandising and pricing standards in place, and work with delivery, marketing and operations teams
Requirements noted by the source board
- 5-7 years of experience in retail, preferably from the furniture industry, luxury retail or premium fashion (as listed on the board)
- A bachelor's degree (as listed on the board)
- Excellent English-speaking skills, which the board lists as mandatory
- Presentable for dealing with high-net-worth customers, detail oriented, and with a mandatory customer focus (as listed on the board)
- Able to handle complex store operations
Not stated by the source: the salary — the source listing does not state one, so confirm the pay and package on the source listing before you apply.
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