About this opening
A leading financial group in the UAE is hiring a CRM Executive for its Real Estate Team in Dubai. The executive manages and maintains the CRM system and client information, and supports business growth across the group's real estate, construction and consultancy work. The board does not name the employer beyond that description, so this page is published without JobPosting schema.
What the role involves
- Manage and maintain the CRM system so client information stays accurate and up to date
- Develop and implement CRM strategies that improve customer engagement and retention
- Coordinate with the sales, marketing and customer service teams so communication and follow-ups stay consistent
- Analyse customer data to identify trends, opportunities and areas for improvement
- Prepare reports on CRM activities, customer insights and campaign effectiveness, assist with client-engagement events, promotions and campaigns, and train team members on CRM best practices and tools
- Ensure compliance with data protection regulations and company policies on customer information
Requirements noted by the source board
- A bachelor's degree in Business Administration, or a related field (as listed on the board)
- Proven experience in CRM management, preferably in real estate, construction, or consultancy (as listed on the board)
- Strong knowledge of CRM software and data management
- Excellent communication and interpersonal skills, with an analytical mindset and the ability to interpret customer data and insights
- Detail-oriented with strong organisational and multitasking abilities, able to work collaboratively in a fast-paced environment
- Fluency in English is required; knowledge of Arabic is a plus (as listed on the board)
Not stated by the source: the salary — the source listing does not state one, so confirm the pay and package on the source listing before you apply.
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